Ayu's Store Terms & Conditions

TO RESERVE

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Deposit 50% is required.

For in hand stock, balance to be settle/paid within 10 days.

For NOT in hand stock/pre-order, balance to be settle/paid when the item arrived in Malaysia and before it is shipped to you.

PAYMENT VIA CREDIT CARD

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We accept CREDIT CARD payments for purchase amount RM300.00 and above.

IMPORTANT NOTE FOR CREDIT CARD PAYMENTS:

1) We will email you ONLINEPAYMENT link.
2) Please CLICK on the link and follow Step by Step guide closely.
3) Buyer need to Fax or Scan/email the completed form to me for my record. This is to avoid any credit card FRAUD in Malaysia.

We accept VISA & MASTERCARD only.

(Ayu's Store has recently subscribed to NetBuilder (M) Sdn Bhd services called "NBePay". NBePay is an online payment gateway that enabled buyer to pay for Ayu's Store items through Visa & Mastercard credit card)

NOTICE: FOR COACH

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Gift receipts will ONLY be available if an item was purchased individually, If items are purchase in bulk and paid in one receipt, SORRY that we are not able to provide them. The sales receipt are use for claim tax.

SO if Gift Receipt is an issue for you, please, proceed to a Coach store and pay the price they charge you there.

The harder and rarer the item, the higher the price will be and the prices will keep going up.

Bags will come with: Care cards and dust bag if it is a handbag. Swing packs, wallets, wristlets and pouches have NO dust bag generally.

If you need Gift Box because you are giving a gift, you can buy one from me. I have a limited number of Coach Boxes which I have to PURCHASEDseparately. The cost of the box is NOT included in the bag price. I do not have paper bags or ribbons, the items I purchase are cheaper than retail because these items are not included, so we able to offer you attractive prices.

POSTAGE / DELIVERY SERVICES

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Will be sent via POSLAJU or GDEX Courier Service and tracking number will be posted at my blog or will be email to you. I will not be responsible for losses/damages during domestic shipping to you.

The Charges will be:
Peninsular Malaysia - RM10.00

Sabah & Sarawak - RM15.0o for small items
- RM25.00 for bags or larger items

Delivery time frame:

If the bag is ordered from the US, standard shipping from the USA takes about 2-3weeks working days, Bags could arrive sooner or later depends on the the post office/customs.

I do not control customs or the post office, therefore I CANNOT guarantee the arrival time of any item. Thank you for your understanding.

Any delay/early arrival of items will be inform from time to time.

TERMS and CONDITIONS

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~ All items are on a first come first serve basis.

~ We do not RESERVE bag unless 50% of booking deposit is being paid.

~ 2x Installment plan is accepted for items RM600 above.

~ IN HAND items only will be hold for 10 DAYS for you to pay the balance. If you fail to settle the balance payment, THE ITEM WILL BE RE-LISTED AND PLACE BACK FOR SALE AND DEPOSIT WILL BE FORFEIT!.

~ Once confirmed and paid for your order, NO CHANGES or CANCELLATIONS can be made. If you cancel, your deposit will be forfeited. Please be considerate as I work very hard to get the bag you have ordered quickly, so please make a decision and ensure it is FINAL.

~ Prices may subjected to changes, without prior notice.

~ All of the merchandises I sell are from the USA.ALL SALES ARE FINAL!! AND GUARANTEED AUTHENTIC! All items are NEW & WITH PRICE TAG unless stated otherwise. Authentication can be done at local Brand retail stores/boutique (only apply on COD only).

~ All bags are inspected before being shipped to ensure they are in immaculate condition. I will attach a tag to each bag I sell and will not accept returns where this security tag has been removed.

~ ONLY SERIOUS BUYER WILL BE ENTERTAINED. Thank you for viewing my items.

SHOP WITH CONFIDENCE and I truly hope you enjoy shopping here!..*wink*..*wink*..

SPECIAL ORDER & PRE-ORDER

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